UK OSA Section 66 — Duties about terms of service (all regulated services)
Include clear terms of service provisions covering prohibited content, enforcement actions, and appeals, and apply them consistently
Where this comes from
Provision: Section 66 — Duties about terms of service (all regulated services)
Instrument: UK Online Safety Act 2023
Citation: Online Safety Act 2023, c. 50, Section 66; Ofcom Codes of Practice, Chapter 10 (Terms of service)
Text version: Online Safety Act 2023 c. 50, as enacted (legislation.gov.uk)
Who it applies to
It applies when all of these are true:
- Service allows user-generated content
What engineering work it implies
Sample acceptance criteria Landfall generates for this obligation:
- Information is clearly displayed to users
- Disclosure is accessible and understandable
- Disclosure timing is appropriate (before action)
- Language is appropriate for the audience
- Test: the disclosure is visible before the user acts on it
Questions people ask
- Does UK OSA Section 66 — Duties about terms of service (all regulated services) apply to my service?
- It applies when Service allows user-generated content.
- From when does this apply?
- UK OSA Section 66 — Duties about terms of service (all regulated services) applies from 16 December 2024. Its current status is: in force.
Find out whether this one lands on you
Landfall's pre-scan answers the applicability question above for your product in minutes, then turns every obligation that applies into traceable engineering tickets with a citation chain your auditors can follow.
Not legal advice. Landfall maps regulatory obligations to engineering work for planning purposes. Its verdicts are not legal advice and create no attorney-client relationship — verify with qualified counsel before relying on them.