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UK OSA · UK-OSA-S64-TRANSPARENCY-REPORTS

UK OSA Section 77 - Transparency reports about certain Part 3 services (Category 1, 2A and 2B services, on OFCOM notice)

Produce and publish annual transparency reports as directed by Ofcom, covering content moderation, safety measures, and complaint outcomes

HIGHProcess dutyTransparencyBinding regulationIn forceApplies from 10 January 2024

Where this comes from

Provision: Section 77 - Transparency reports about certain Part 3 services (Category 1, 2A and 2B services, on OFCOM notice)

Instrument: UK Online Safety Act 2023

Citation: Online Safety Act 2023, c. 50, s 77 and Sch 8; s 78 (OFCOM's guidance about transparency reports); s 95(10) (meaning of Category 1, 2A and 2B service)

Text version: Online Safety Act 2023 c. 50, revised text as displayed on legislation.gov.uk on 2026-09-21 ('up to date with all changes known to be in force on or before 21 September 2026'), including the amendments made by the Crime and Policing Act 2026 in force from 29 June 2026 (S.I. 2026/689) and s 66 in force from 7 April 2026 (S.I. 2026/262). The as-enacted text is superseded.

Read the official text ↗

Who it applies to

It applies when all of these are true:

  • Service allows user-generated content

What engineering work it implies

Sample acceptance criteria Landfall generates for this obligation:

  • Report contents cover the information Ofcom may direct (incidence of illegal/harmful content, systems used, report and complaint volumes and outcomes)
  • A data pipeline aggregates moderation and complaint statistics for the reporting period
  • The report is produced and published on the required cadence and is publicly accessible
  • Figures are reconcilable to source moderation/complaint records for audit
  • Test: a full walkthrough of the process completes end-to-end

Questions people ask

Does UK OSA Section 77 - Transparency reports about certain Part 3 services (Categ… apply to my service?
It applies when Service allows user-generated content.
From when does this apply?
UK OSA Section 77 - Transparency reports about certain Part 3 services (Categ… applies from 10 January 2024. Its current status is: in force.

Find out whether this one lands on you

Landfall's pre-scan answers the applicability question above for your product in minutes, then turns every obligation that applies into traceable engineering tickets with a citation chain your auditors can follow.

Run the pre-scanAll UK OSA obligations

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