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IE OSC · IE-OSC-REPORTING-SYSTEM

IE OSC Part A - General Obligations, Section 4

Provide a transparent, easy-to-use reporting mechanism for harmful content with timely and non-arbitrary handling of reports

HIGHProcess dutyUser rightsBinding regulationIn forceApplies from 15 February 2024

Where this comes from

Provision: Part A - General Obligations, Section 4

Instrument: Ireland Online Safety Code

Citation: Online Safety Code (Coimisiun na Mean), Part A, Section 4 - Reporting and Flagging Obligations, made under the Online Safety and Media Regulation Act 2022, Section 139K

Text version: Coimisiún na Meán Online Safety Code (2024), made under the Online Safety and Media Regulation Act 2022 (irishstatutebook.ie)

Read the official text ↗

Who it applies to

It applies when all of these are true:

  • Service allows user-generated content

What engineering work it implies

Sample acceptance criteria Landfall generates for this obligation:

  • Notification is sent within required timeframe (check regulation for deadline)
  • Notification content is in plain language, readable by target audience
  • Notification includes: what happened, why it matters, what to do next
  • User can access notification history in their account settings
  • Necessary notification delivery outcomes use scoped references, channel and attempt time without message bodies or extra recipient data

Questions people ask

Does IE OSC Part A - General Obligations, Section 4 apply to my service?
It applies when Service allows user-generated content.
From when does this apply?
IE OSC Part A - General Obligations, Section 4 applies from 15 February 2024. Its current status is: in force.

Find out whether this one lands on you

Landfall's pre-scan answers the applicability question above for your product in minutes, then turns every obligation that applies into traceable engineering tickets with a citation chain your auditors can follow.

Run the pre-scanAll IE OSC obligations

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