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IE OSC · IE-OSC-CONTENT-MODERATION

IE OSC Part B - Specific Obligations, Section 9

Implement effective content moderation combining automated detection and human review, applied consistently across all harmful content categories

CRITICALProcess dutyGovernanceBinding regulationIn forceApplies from 15 February 2024

Where this comes from

Provision: Part B - Specific Obligations, Section 9

Instrument: Ireland Online Safety Code

Citation: Online Safety Code (Coimisiun na Mean), Part B, Section 9 - Content Moderation Obligations, made under the Online Safety and Media Regulation Act 2022, Section 139K(3)

Text version: Coimisiún na Meán Online Safety Code (2024), made under the Online Safety and Media Regulation Act 2022 (irishstatutebook.ie)

Read the official text ↗

Who it applies to

It applies when all of these are true:

  • Service allows user-generated content

Scope in the source's own terms

  • Service has child users
  • Service available in Ireland

What engineering work it implies

Sample acceptance criteria Landfall generates for this obligation:

  • Content can be flagged (by users and/or automated classifiers) and enters a moderation queue
  • Moderation decisions (allow / remove / restrict / escalate) are recorded with reviewer, reason, and timestamp
  • Priority/expedited handling exists for illegal content and child-safety categories
  • Affected users are notified of moderation actions with a stated reason and appeal path
  • Repeat-offender and re-upload prevention is in place where required

Evidence an auditor expects

  • Policy documentDocument review

    Child protection policy

    Comprehensive policy for protecting children on the service

  • Technical controlTechnical audit

    Child protection controls

    Technical measures protecting children from harmful content and contacts

Questions people ask

Does IE OSC Part B - Specific Obligations, Section 9 apply to my service?
It applies when Service allows user-generated content.
From when does this apply?
IE OSC Part B - Specific Obligations, Section 9 applies from 15 February 2024. Its current status is: in force.
What evidence does an auditor expect?
Child protection policy; Child protection controls.

Find out whether this one lands on you

Landfall's pre-scan answers the applicability question above for your product in minutes, then turns every obligation that applies into traceable engineering tickets with a citation chain your auditors can follow.

Run the pre-scanAll IE OSC obligations

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