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UK OSA · UK-OSA-CONTENT-MOD-TRANSPARENCY

UK OSA Sections 13, 64, 66 — Content moderation transparency duties

Be transparent about content moderation systems, including automated tools, human review, decision criteria, and moderation volumes, and inform users of automated decisions

HIGHDisclosure dutyTransparencyBinding regulationIn forceApplies from 16 December 2024

Where this comes from

Provision: Sections 13, 64, 66 — Content moderation transparency duties

Instrument: UK Online Safety Act 2023

Citation: Online Safety Act 2023, c. 50, Sections 13, 64, 66; Ofcom Codes of Practice, Chapter 10 (Transparency); Ofcom Transparency Reporting Framework (2024-2025)

Text version: Online Safety Act 2023 c. 50, as enacted (legislation.gov.uk)

Read the official text ↗

Who it applies to

User-to-user service (any content surface) — any one of these:

  • Service allows user-generated content
  • Service enables direct messaging between users

…unless:

  • Content moderation approach: No moderation

What engineering work it implies

Sample acceptance criteria Landfall generates for this obligation:

  • Disclosure is accessible within 2 clicks from main navigation
  • Content is written at appropriate reading level (8th grade for general, lower for kids)
  • Disclosure includes: what data is collected, why, how long kept, who it's shared with
  • Last updated date is visible on the disclosure
  • Disclosure is available in all languages the product supports

Questions people ask

Does UK OSA Sections 13, 64, 66 — Content moderation transparency duties apply to my service?
It applies when at least one of: Service allows user-generated content; Service enables direct messaging between users. It does not apply where Content moderation approach: No moderation.
From when does this apply?
UK OSA Sections 13, 64, 66 — Content moderation transparency duties applies from 16 December 2024. Its current status is: in force.

Find out whether this one lands on you

Landfall's pre-scan answers the applicability question above for your product in minutes, then turns every obligation that applies into traceable engineering tickets with a citation chain your auditors can follow.

Run the pre-scanAll UK OSA obligations

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