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COPPA · COPPA-312-5-INTERNAL-USE

COPPA 16 CFR 312.5(c)(3), (5), (6) - Assess one-time contact, child-safety and security/legal exceptions

Assess the exact data, purpose, notice and deletion conditions of the one-time, child-safety or security/legal consent pathway

MEDIUMProcess dutyData processingBinding regulationIn forceApplies from 22 April 2026

Where this comes from

Provision: 16 CFR 312.5(c)(3), (5), (6) - Assess one-time contact, child-safety and security/legal exceptions

Instrument: Children's Online Privacy Protection Act (COPPA)

Citation: 16 CFR 312.5(c)(3), (5), (6), 312.4(c)(4) and 312.2; 90 FR 16918 (22 April 2025), effective 23 June 2025, general compliance date 22 April 2026

Text version: 16 CFR 312.2, 312.4, 312.5, eCFR displayed through 3 September 2026, retrieved 6 September 2026; 2025 final rule, 90 FR 16918

Checked against the source: 6 September 2026

Read the official text ↗

Who it applies to

It applies when all of these are true:

  • COPPA assessed activity Q_COPPA_COVERED_ACTIVITY: YES
  • COPPA assessed activity Q_COPPA_CONTACT_EXCEPTION_REVIEW: YES

What engineering work it implies

Sample acceptance criteria Landfall generates for this obligation:

  • Identify the exact 312.5(c)(3), (5) or (6) branch and document every condition; a selected safety or internal-use purpose is not permission.
  • For a one-time reply, collect only the child's online contact information for the child's specific request; prohibit recontact, other use and disclosure, then delete promptly after responding.
  • For child safety, assess child/parent names and online contact information, safety-only use/disclosure and reasonable efforts to provide the full 312.4(c)(4) notice, including refusal/deletion and the stated-purpose effect of no response.
  • For security/legal purposes, assess child name/contact data, the enumerated site-security, liability, judicial-process or law-enforcement/public-safety purpose, other-law limits and no other use; do not infer authority from a request alone.
  • Do not impose a blanket no-disclosure rule on every branch; assess the actual permitted purpose and legal constraints, and handle repeated contact and identifier-only operations separately.

Evidence an auditor expects

  • Assessment documentDocument review

    Complete exception assessment and implemented boundary evidence

    Source/version/activity-specific evidence: Identify the exact 312.5(c)(3), (5) or (6) branch and document every condition; a selected safety or internal-use purpose is not permission. For a one-time reply, collect only the child's online contact information for the child's specific request; prohibit recontact, other use and disclosure, then delete promptly after responding. For child safety, assess child/parent names and online contact information, safety-only use/disclosure and reasonable efforts to provide the full 312.4(c)(4) notice, including refusal/deletion and the stated-purpose effect of no response. For security/legal purposes, assess child name/contact data, the enumerated site-security, liability, judicial-process or law-enforcement/public-safety purpose, other-law limits and no other use; do not infer authority from a request alone. Do not impose a blanket no-disclosure rule on every branch; assess the actual permitted purpose and legal constraints, and handle repeated contact and identifier-only operations separately. Test purpose/data boundaries, receipt/refusal and deletion; preserve minimized assessment/control evidence without raw child messages or contact details in general logs. A DRAFT source, selected feature or generated task is not consent or an approved exception.

Questions people ask

Does COPPA 16 CFR 312.5(c)(3), (5), (6) - Assess one-time contact, child-safety an… apply to my service?
It applies when COPPA assessed activity Q_COPPA_COVERED_ACTIVITY: YES; COPPA assessed activity Q_COPPA_CONTACT_EXCEPTION_REVIEW: YES.
From when does this apply?
COPPA 16 CFR 312.5(c)(3), (5), (6) - Assess one-time contact, child-safety an… applies from 22 April 2026. Its current status is: in force.
What evidence does an auditor expect?
Complete exception assessment and implemented boundary evidence.

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